Welcome to Access Southampton

Welcome to the Southampton Young Adults Employment Hub

The Southampton Young Adults Employment Hub is open Monday – Friday 10am-5pm

If you’re aged 18-24, live in or around Southampton and receive Univeral Credit, you can get support from us to find employment.

We’re based on the first floor of Southampton Central Library, SO14 7LW (what3words:///violin.entry.bunch)

Email us or call us on 023 8091 7585

Complete a self-referral form and email it back to us

We can offer a range of support to help you find a job:

  • Drop in for advice or get ongoing 1:1 support from a member of our team
  • Use our Wi-Fi, computers and printer for free
  • Get support to create or update your CV and Cover Letter
  • Meet local training providers in person and sign up to free training courses
  • Meet your DWP Work Coach and SCC Employment Officer all under the same roof

Support for Young People in Southampton

Find out about the support available for young people in the city


Employability Hub

Get support to find employment, training, volunteering and apprenticeships


Health and Wellbeing Hub

Get support and information to look after your mental, physical and emotional wellbeing


Parents and Support Workers Hub

Information and support for parents, support workers and youth workers


Support and Development Passport

Download or print this document and fill in your information to show to professionals who are supporting you


Meet the Team

We offer a non-judgemental, person-centred service that supports you in an empowering manner, helping you to achieve your goals and aspirations.

Francesca – Southampton City Council

“I’m Francesca and I’m the Operational Manager at the Employment Support Team.

My role is to oversee the youth hub, manage delivery of the service and make sure everything runs smoothly.”


Liz – Southampton City Council

“Hi, my name is Liz and I work as an Employment Officer with Southampton City Council within the Young Adults Employment Hub.

I enjoy this role very much and love working with young people to meet their employability goals, whether it be training, further education, courses or apprenticeships, or a role that they will enjoy and succeed in.”


Jon – Southampton City Council

“Hi my name is Jon and I am an Employment Officer for Southampton City Council, based with the Young Adults Employment Hub.

I really enjoy supporting and working with young people in our city to find their strengths and apply them within a workplace and job role which works best for them.”


Sarah – Southampton Jobcentre Plus

“I am a Youth Work Coach at Southampton Jobcentre.

I am passionate about supporting and coaching young adults to reach their full potential. I look forward to inspiring and helping them to pursue their aims for work, both in the short term and throughout their lives.”


Leah – Southampton Jobcentre Plus

Leah is a Work Coach from Southampton Jobcentre and supports young adults who are looking for employment.

If you’re claiming Universal Credit and looking for work, Leah could be one of the work coaches that helps you!


Dan – Southampton City Council

“I’m Dan, I’m a Senior Employment Officer at Southampton City Council.

I’ve worked for the Employment Support Team since 2017 and my role is to manage the digital hub and social media for the team.”



Who’s involved?

Southampton City Council are working in partnership with the Department for Work and Pensions (DWP) to support the city’s young people into training, apprenticeships and employment opportunities with the new Young Adults Employment Hub.

We are also able to signpost to advice and support around housing, benefits, health and wellbeing to provide a holistic and person-centred service for young people.

Southampton City Council Employment Support Team

We have been supporting Southampton residents for 30 years and in that time we have supported over 3,000 people into paid employment. We use the model of supported employment to help people of all backgrounds to overcome their barriers to work in order to find meaningful and sustainable employment. Find out more

We have 2 Employment Officers working on the hub who will be able to work with you on a 1:1 basis and can support with anything employment related such as CV writing, job applications and interview preparation.

Department for Work and Pensions (Southampton Jobcentre Plus)

Jobcentre Plus is a government-funded employment agency and social security office, whose aim it is to help people of working age find employment in the UK. Jobcentre Plus provides resources to enable job-searchers to find work, offers information about local training opportunities and administer claims for benefits such as Income Support, Incapacity Benefit, and Universal Credit.

There are 2 Work Coaches within the Young Adults Employment Hub who will be able to help advise you around benefit claims, access funding to help with employment-related costs and support you to access Kickstart and other local opportunities.


Useful Links and Information

Southampton Jobs Bulletin

Events and Opportunities Calendar

Support from No Limits

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