Customer Serviceaccess-southampton-logo3-tl (002)

Job holders in this unit group perform a variety of customer service occupations

Typical Tasks include receiving enquiries from potential and existing clients, discusses requirements, and recommends products or services, discussing pricing processes with clients, agrees payment arrangements and handles customer accounts and addressing customer complaints and problems.

Normal pay for Customer service occupations n.e.c. is £18,038 per year. That is about £1,503 per month, or £9.25 per hour. New workers generally start around £13,163, while highly experienced workers can earn as much as £27,203.

↑ This career has grown by 1% over the last 2 years, and is expected to grow by 1% over the next 4 years. Currently 947 Customer service occupations n.e.c. are employed in the region.

Who covers this sector in Southampton?

Boom Training

Youth Options


Brockenhurst College

DA Training and Consultancy


Totton College

Eastleigh College

Smart Training

Fareport Training